Jim Sanfemio from Wicked Smart Homes in Sarasota, Florida, joined Rosewater Energy Group’s Joe Piccirilli and Next Generation of Energy host, Tyler Kern, to get down into the nitty-gritty of the issues that cause home power issues.

“First and foremost, the problems that you have with network equipment in homes is the sensitivity level that those components have to any type of freaky power situation be it a sag or a surge,” Sanfemio said. Lightening is a significant concern in terms of power outages. And for today’s clients, making sure they have continual access and availability to the internet is a primary concern over all other power needs in their homes.

Piccirilli and Sanfemio know all the potential power issues plaguing homeowners. They’ve experienced all the situations, but explaining these issues in a way that makes sense to customers can still prove challenging.

“I get asked the question all the time, how do you explain it,” Piccirilli said. “It is not an easy answer.” Sanfemio believed the situation is getting better as customers understand the relationship between power needs and power issues.

“That conversation can be taken further because you ask them, okay, you have a power surge device but do you’re still losing connectivity, and their answer would be yeah, how do we reboot now,” Sanfemio said. “We have conversations about the eventuality that you need some way to be further protecting your critical loads.”

One piece of the education process Piccirilli said is that homeowners don’t need to think in terms of power backup systems to power a home for a week. Solutions such as this are not only cost-prohibitive, but they are also unrealistic and often unnecessary. People often want solutions that can keep essential home power needs operational during shorter outages. In this space, Rosewater Energy provides solution options that make sense and work within the realities of a homeowner’s budget.